| Repairs | One Time Preventive Maintenance Service | Silver Pack | Gold Pack | Platinum Pack | |
|---|---|---|---|---|---|
| Breakdown Attendance | One Time | One Time | On Call (Mon to Sat between 9:00 AM - 6:00 PM) |
On Call (Mon to Sat between 9:00 AM - 8:00 PM) |
On Call (Mon to Sun between 9:00 AM - 8:00 PM) |
| Preventive Maintenance | X | One Time | Quarterly | Quarterly | Quarterly |
| Health Card | X | One Time | Quarterly | Quarterly | Quarterly |
| Alignment Checks | X | One Time | Quarterly | Quarterly | Quarterly |
| Spares | No Spares Covered | No Spares Covered | No Spares Covered | Only Mechanical Covered* | Mechanical + Limit Switches + Sensors + Motors*** |
| Operator Training | X | X | Once During the Contract | Four Times During Contract | On Call |
| Usage Analysis** | X | X | X | Quarterly | Quarterly |
| Spare Parts Discount | X | X | At Rack Rates | Up to 10 % Discount on all Parts^ | Up to 20 % Discount on all Parts^ |
Wear and tear parts like guide shoes, ropes, break liners, etc. will not be covered under the contract.
Any parts damaged due to reasons outside control of RRIPL will not be covered under the contract.
Not available for Twin Parking System
Repairs only
Not valid for consumables
we are provide 24/7 hours to support.
